-By not having a brick and mortar storefront and only dealing with online customers, we pass the savings on to you!
-Most parts ship same day when the order is placed before 7:30pm EST!
-Yes, on orders above $49. Always!!
-We do our best to deliver your parts from the warehouse closest to you. If you selected our free ground shipping service, shipping times will vary depending on which state you live in. Ground shipping usuaully -Your tracking number is sent to the email address you provided in a follow-up email (which is different than your order confirmation). Please check your junk folders if you have trouble locating this email.
A “core” is what the industry calls your old defective part. We want cores to rebuild, recycle and/or resell. Many of our parts have refundable core deposits. This means you pay a temporary deposit at the time you buy a part. Then, we fully refund the deposit once you send us your old part. Here's how it works: You purchase the part you need to fix your vehicle. You pay a temporary refundable core deposit. Don’t worry, you’ll get this back!. You ship us your old part (the core). When we receive your old part (the core), we refund you the full amount.
-Cores must be returned within 30 days from purchase to ensure full credit.
Once your return is delivered back to our warehouse, it will take up to 8 business days for a refund to be completely processed. Up to 3 business days to check the return in. Up to 3 business days to process the refund. Up to 2 business days for your payment provider (credit card company, PayPal, etc.) to complete the refund. If you returning a core to receive your temporary deposit back, the same timeline listed above will apply.